In-Store Pickup

We will email you when your order is ready for pickup and you are required to bring a picture ID to collect your order. For information on the status of an in-store pickup order, please contact us directly at or call (450) 538-8040.

Shipping Within Canada

Orders are sent via Canada Post. Any applicable provincial and federal taxes are applied when you place your order according to where the item is to be shipped. All orders are shipped from Mont Tricot 20-K rue Principale N, Sutton, QC J0E 2K0 CANADA and take 24 to 48 hours to process, in addition to the delivery times. Isolated and rural areas may take longer so your patience is appreciated.

Shipping Outside Canada

Canadian taxes are not collected on orders shipped outside of Canada. Please note though that orders that are shipped outside of Canada are subject to import duties, taxes, and customs fees, which are applied once the package arrives at its destination. Of course these fees are the responsibility of the customer. Mont Tricot will not give an estimate for these charges. You can contact your local customs office for more information.

Tracking Shipping Outside Canada & US

All packages will default to $30 Cad, However, once we receive your order, we will advise you of actual shipping costs. If it is less that $30 we will adjust your fees accordingly. If it is more, we will contact you to see if you are agreeable to the increased cost. Shipping internationallly has risen significantly and can vary wildly by country and region. Mont Tricot will not assume responsibilty for any lost packages without insurance and/or a tracking number.

We are willing to ship with these protections at your cost and can advise you of the additional fees. Please include in notes that you would like the extra portection.

Additionally, Mont Tricot strives to provide fair shipping prices and will adjust shipping pricing based on actual shipping when possible